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Effective Date: December 30, 2023
Welcome to www.ie-energy.com (Hereinafter referred to as the "Website")!
Shenzhen Intelligent Energy Solution Co.,LIMITED. (hereinafter referred to as "we") intends to explain to you through this Privacy Policy your use of this website (including the www.ie-energy.com. The sub-pages of its information introduction, as well as the information submitted through the "Contact Us" page, the same below) about the processing of your personal information, your rights and other relevant content. We hope that you will read all the contents carefully before using this website (especially the terms marked in bold, underlined, etc.) and make sure that you have fully understood and made the choice you think appropriate. If you do not agree to the processing of your personal information in accordance with this Privacy Policy, please do not provide your information upon request and stop using this website, if you continue to use it, you confirm that you agree to the processing of your personal information in accordance with this Privacy Policy.
1.Scope of application
This Privacy Policy applies only to this website and does not apply to other products or services from us or our affiliates, nor to services provided to you by other third parties (" other third parties "includes, but is not limited to, any third party websites and third party service providers).
2.Collection and use
(1) Information provided by you voluntarily
When you submit a consultation through the Contact Us page on this website, contact us using our other contact information or the contact information specified in this Privacy Policy, we will collect certain information that you fill in and/or submit: name, contact number, email address, message content. This information will only be used to contact you, process and answer your questions, and will not be used for other purposes.
(2) Information collected during your use of this website
In order to optimize the access experience and page performance, to carry out website usage statistics, and to prevent and discover behaviors that endanger network security, when you use this website, we will record your browser and device information, including: your IP address, browser type, language used, date and time of access, software and hardware characteristics information.
3.Cookies and other similar technologies
When you use this website, we may use relevant technologies to send one or more cookies or anonymous identifiers (hereinafter referred to as "cookies") to your device in order to collect, identify and store information about your visit and use of this website. We promise not to
Cookies are used for any purpose other than those described in this Privacy Policy. We use Cookies are mainly for the purpose of ensuring the safe and efficient operation of this website, so that we can confirm the security status of your use of this website, and troubleshoot the abnormal situation related to crashes and delays. We will only collect this information if you voluntarily, and you have the right to choose whether to accept cookies. Most browsers provide users with the function of clearing the browser cache data, you can perform the corresponding data clearing operations, or you can modify the acceptance of cookies or reject our cookies. You may not be able to use cookie-based services or functions as a result of these modifications.
4.External provision
We will not provide, share or transfer your personal information, except in the following circumstances and we provide personal information in accordance with reasonable and necessary principles:
(1) Share your personal information with our affiliates in order to provide services or respond to your requests, handle your inquiries or help solve your problems, but we will only share necessary personal information and is bound by the purposes stated in this Privacy Policy;
(2) Where required by applicable law or in response to legal proceedings, we may disclose your personal information to relevant law enforcement authorities or other government authorities in accordance with the law;
(3) Obtain your consent.
5.Protection and preservation
(1) Preservation
We will only keep your personal information for the shortest period necessary to fulfill the purpose of processing your personal information, unless you exercise your right to delete it and unless otherwise provided for by laws and regulations. After the above storage period is exceeded, we will delete or anonymize your personal information.
(2) Protection
We have taken reasonable and practicable security measures in line with industry standards to protect your information from unauthorized access, public disclosure, use, modification, damage or loss of personal information. For example, we will use encryption technology to improve the security of personal information, the exchange of data between your browser and the server is protected by SSL protocol encryption, we provide HTTPS protocol secure browsing; We use trusted protection mechanisms to protect personal information from malicious attacks; We deploy access control mechanisms to ensure that only authorized personnel have access to personal information.
6. Your Rights
You have the relevant legal rights (to the extent permitted by applicable laws and regulations) regarding your personal information that we hold. To exercise any of your rights, please contact us using the contact details in Section 9 of this Privacy Policy.
Please note that this website does not involve any personalised advertising and that any emails are sent solely in response to an inquiry submitted by you and are service messages only.
7.Protection of minors
This website is intended for users over 18 years of age. If you are a minor under the age of 18, please read this Privacy Policy carefully under the supervision of your parents or other guardians, and use our services or provide information to us with the consent of your parents or other guardians.\
8.Updates and Notices
This Privacy Policy may be updated periodically, and the effective date of the last update will be indicated on this page. Please visit this page periodically to check for any updates or changes to this Privacy Policy.
9. Contact Us
If you have any questions, comments or suggestions regarding this Privacy Policy or your personal information, please contact us at:
Name:
Shenzhen Intelligent Energy Solution Co.,LIMITED.
Address:
A2, Yunzhike Park, Guangming Street, Guangming District, Shenzhen
Contact Email:
marketing@ie-energy.com
For security purposes, when you contact us, we may need to verify your identity and will respond within 15 days of receiving your request and confirming your identity. For your reasonable request, we do not charge fees in principle, but for repeated requests that exceed reasonable limits, we will charge a certain cost fee according to the situation.
If you are not satisfied with our reply or handling method, you can seek a solution through the following external channels: to the network information, industry and commerce, industry and commerce, consumer associations and other institutions to complain, report, or to the defendant's residence has jurisdiction of the court.
